The internal camera of the Bambu Lab printer does not focus correctly
A recurring issue affects some Bambu Lab printer units: the internal camera with component code HMS_0C01-0200-0001-0003 stops auto-focusing. This failure completely prevents the machine's artificial intelligence system from analyzing the first layer or monitoring print progress, as it only receives blurry and useless images. As a result, a key function like failure detection is disabled. 🚨
Confirm that the camera is not focusing
To verify this issue, start any print and monitor the live video stream from Bambu Studio or the Handy app. The clear symptom is a persistently out-of-focus image, especially in the printing area. Before seeking complex solutions, it is essential to check the physical condition of the lens. Ensure it has no dust, grease, or filament residues that could block the focus sensor.
Steps to diagnose the problem:- Observe the live video during a print to see if the image is always blurry.
- Visually inspect the camera lens for dirt or obstructions.
- Verify that the problem is not intermittent, but a constant auto-focus failure.
Without a sharp image, the printer's AI is like a nearsighted person without glasses: it cannot see the details it needs to protect your print.
Procedure to restore focus
If you have confirmed the issue, follow this order of actions to try to fix it. Start with the simplest and progress to more technical options.
List of solutions to try:- Carefully clean the lens: Use compressed air to remove loose particles and then a lint-free microfiber cloth to gently clean the surface.
- Restart the printer: Access the settings menu on the machine's touchscreen and select the option to restart the system. This can resolve temporary software errors.
- Look for camera calibration: In Bambu Studio, go to the Device tab, select your printer, and navigate through the maintenance settings. There might be an option to recalibrate the camera.
When to contact technical support
If after cleaning, restarting, and looking for calibration options the problem persists, it is very likely a hardware failure. In that case, the next step is to contact Bambu Lab technical support. Provide them with the component code and describe the steps you have already taken. They can guide you for a possible camera replacement. Do not attempt to disassemble the unit yourself, as you could void the warranty. 🛠️