Solution to HMS_0300-0D00-0001-0003 Error on Bamboo Printers

Published on January 08, 2026 | Translated from Spanish
3D Bamboo printer displaying HMS_0300-0D00-0001-0003 error code on LCD screen with misaligned build plate

Solution to HMS_0300-0D00-0001-0003 Error on Bamboo Printers

When your Bamboo printer displays the code HMS_0300-0D00-0001-0003, it indicates a build plate positioning issue that interrupts the printing process. This calibration error occurs because the sensors cannot detect the surface at the expected location, requiring immediate intervention 🔧.

Initial Problem Diagnosis

The first step is to confirm that the build plate is correctly installed on its base. You should hear the characteristic click that ensures a perfect coupling between both components. If this sound does not occur, there is likely a misalignment that triggers the error code.

Detailed Physical Verification:
  • Slide the plate fully to the rear stop, checking the alignment of the holding magnets
  • Thoroughly clean the magnetic base and the back of the plate using a dry cloth to remove particles
  • Visually inspect the surface for deformations or deep scratches that affect detection
In many cases, the simplest solution is the correct one: verify basic positioning before assuming complex firmware failures.

Advanced Resolution Procedures

If the physical verification does not resolve the issue, it is necessary to proceed with system restarts and full recalibrations. These processes restore the sensors' default values and can eliminate temporary conflicts in level detection.

System Recovery Sequence:
  • Turn off the printer completely for 30 seconds to restart all internal sensors
  • Upon reactivation, run automatic calibration from the maintenance menu | bed calibration
  • Check for pending firmware updates that may contain fixes for detection conflicts

Escalating the Issue

When the HMS_0300-0D00-0001-0003 error persists after applying all the previous solutions, it is time to contact specialized technical support. Provide the exact error code and describe the steps you have already implemented, as this information significantly speeds up the diagnostic process 🛠️.