Solution to HMS_0700-2000-0001-0004 Error on Bamboo Printers

Published on January 06, 2026 | Translated from Spanish
Technical diagram showing the filament feeding system in Bamboo printer with emphasis on the buffer and tension sensors

Solution to error HMS_0700-2000-0001-0004 on Bamboo printers

When your Bamboo printer displays the code HMS_0700-2000-0001-0004, it is alerting about a condition of critical overload in the motor that controls the filament buffer. This failure occurs because the system detects abnormally high resistance levels in the tension mechanism between the AMS unit and the print head, generally caused by obstructions or tangles in the filament. 🚨

Initial diagnosis of the problem

The first step to resolve this overload error involves a thorough inspection of the entire printing material path. Excessive resistance forces the motor to operate outside its normal parameters, activating the protection system that generates this specific code.

Complete verification of the filament system:
  • Visually examine the entire path from the spool to the printer entrance, looking for knots or twists
  • Check that there are no accumulations of dust or residues that generate additional friction
  • Verify the correct installation in the AMS and the condition of the feed rollers
Prevention is key: regular maintenance of the filament system can prevent most of these errors before they occur.

Cleaning and maintenance procedure

If the initial verification does not resolve the problem, it is necessary to perform a deep cleaning of all components involved in the feeding system. The accumulation of particles on rollers and guides is a frequent cause of this type of failure. 🛠️

Steps for corrective maintenance:
  • Completely disconnect the printer before any intervention
  • Use compressed air to remove particles from all buffer components
  • Inspect the motor gears for damage or wear
  • Apply specific lubricant according to the manufacturer's specifications

Final tests and prevention

Before restarting any print, always perform a manual feeding test to confirm that the filament moves without abnormal resistance. It is essential to establish a preventive maintenance protocol that includes periodic reviews of the filament and mechanical components status. Experience shows that these problems usually manifest at the most inconvenient moments, just when the print is close to completion, adding unnecessary frustration to the creative process. ✅