How to Fix a PS5 Update Failure
When the system software update process on the PlayStation 5 is interrupted, it can cause the console to freeze, display an error code, or fail to start altogether. This situation prevents access to games, apps, and online features, requiring manual intervention to restore normal operation. 🎮
Restart in Safe Mode to Update
The first step to try to resolve the issue involves using the console's safe mode. This diagnostic mode allows critical operations to be performed when the main system fails to load properly.
Steps to follow:- Turn off the PS5 completely. Hold down the physical power button until you hear a second beep, indicating entry into safe mode.
- Connect a DualSense controller to the console's front USB port using a USB cable. In the menu that appears, select the Update System Software option.
- Choose Update from the Internet. The console will download and install the latest available firmware version. This method usually fixes errors without affecting your personal data or games.
Restarting in safe mode and updating from the internet is the least invasive solution and the first one you should try.
Reinstall the System Software from a USB Drive
If the previous method does not resolve the failure, it will be necessary to completely reinstall the system software. This process is more drastic and will erase all data on the console, so it is considered a last resort.
Preparation and execution:- From a computer, visit the official PlayStation support page and download the latest PS5 system update file.
- Connect a USB drive formatted in FAT32 or exFAT. Create a main folder called PS5 and, inside it, another folder called UPDATE.
- Copy the update file, which must be named PS5UPDATE.PUP, into the UPDATE folder. Connect the USB drive to the powered-off PS5.
- Boot the console into safe mode as described earlier. Select Update System Software, but this time choose the Update from USB Storage Device option.
Final Considerations
Facing a PS5 update failure can be frustrating, but by following these ordered steps, it is possible to regain control of the console. Always start with the option that preserves your data and resort to a full reinstallation only when strictly necessary. Keeping backups of your saves on PS Plus or a USB can save a lot of trouble. 🔧