Uber expands its mobility ecosystem by integrating hotel booking and payment directly into its app. Announced at the Go/Get event, this feature arrives through a partnership with Expedia, adding over 700,000 properties worldwide. The idea is for users to manage their entire trip, from transportation to accommodation, without leaving a single interface.
Technical integration and booking flow on the platform 🏨
The implementation relies on the Expedia API, which allows Uber to display availability, prices, and details for each hotel in real time. The payment process uses methods already registered in the user's account, avoiding additional forms. Data synchronization between both platforms manages confirmations and possible cancellations, while the travel history unifies car trips and hotel stays. Uber does not directly manage the properties but acts as a technological intermediary.
Now you can also argue with the front desk from the car 🚗
Finally, an app to complain about traffic while arriving at the hotel, only to discover they've lost your reservation. All within the same ecosystem, without leaving the back seat. The next update promises to include a direct button to hotel customer service, so you can start arguing before you even park. Pure efficiency.