Andrew Wilson, CEO of Electronic Arts, revealed at the Iicon conference that artificial intelligence already manages 85% of quality control in games like Battlefield 6 and The Sims. According to the executive, this automation has not destroyed human jobs, but has instead generated more hiring. AI handles routine tasks, such as starting servers or detecting simple bugs, while employees review the generated reports.
Selective automation: AI for the basics, humans for the complex 🤖
Wilson explained that the AI system executes repetitive tests that previously consumed hours of human work. For example, verifying the correct startup of a level or identifying missing textures. Human testers, now more numerous according to EA, focus on analyzing that data and validating the real gaming experience. The company argues that this model allows scaling test coverage without overwhelming teams, although the industry views the salary and workload impact with suspicion.
Don't worry, AI only does the boring work (and yours too) 😅
So, AI takes 85% of the work and humans take the remaining 15%. But don't worry, EA is hiring more QA staff than ever. We assume those new employees spend their days reading AI reports and drinking coffee while the machine does the testing. At least, if something goes wrong, they know who to blame: the algorithm, which has no union representation.