Colgate falls into the AI trap with a toothpaste ad

Published on April 24, 2026 | Translated from Spanish

Colgate promoted its new coconut and watermelon flavored toothpaste with an Instagram ad where fruits float over a blue sky. It seemed harmless, until users detected distorted text on the packaging, typical of images generated by artificial intelligence. Criticism was not long in coming.

Image of a Colgate toothpaste tube with distorted text, surrounded by floating coconut and watermelon fruits over a bright blue sky.

The technical flaw that gave away the artificial intelligence 🤖

The details on the packaging showed illegible words and distorted shapes, a recurring error in generative AI models. These systems process visual patterns but do not understand text coherence. The lack of human review allowed the ad to be published, evidencing a technical dependency that prioritizes speed over quality control in design.

Human designers: the species Colgate forgot to hire 🎨

Users asked the brand to hire real graphic designers, not algorithms that confuse a container with a bowl of alphabet soup. Perhaps the next campaign will include a flavor of AI error, with notes of blurry text and an aftertaste of corporate embarrassment. Meanwhile, the ad is already a classic of bad digital taste.