The closure of My GemELA Coqueta and the obstacles of bureaucracy

Published on July 30, 2026 | Translated from Spanish

Olga Allende, a 59-year-old resident of Zaragoza, has closed her business Mi GemELA Coqueta after six and a half years battling ALS. The disease no longer allows her to work, but she is still waiting for the Grade 3 Plus Disability rating. Her case highlights how the lack of administrative and financial support worsens the situation for patients.

An abandoned artisan sewing workshop in dim light, an industrial sewing machine covered in fine dust, tangled threads hanging from rusty metal bobbins, a folded wheelchair next to a desk with stacked bureaucracy papers and a fallen rubber stamp, showing the process of forced closure due to lack of administrative support, window light creating long shadows over open medical files, hyperrealistic cinematic style, texture of aged paper and worn metal, dramatic chiaroscuro lighting, technical details of textile machinery and official documents

Technology and ALS: Tools that alleviate, but do not cure bureaucracy 🤖

Assistive communication systems, such as eye trackers, exist that allow ALS patients to interact with devices through eye movement. There are also home automation sensors that automate household tasks. However, these solutions clash with reality: the administrative slowness in recognizing disability grades delays access to financial and technical aid. Without an agile framework, innovation does not reach those who need it.

ALS doesn't wait, but paperwork has all the time in the world 📄

While Olga waits for her disability grade, bureaucracy seems to be taking a paid vacation. With six and a half years of procedures, she almost had time to write an instruction manual on surviving the system. Of course, the pending stamp is already older than some officials. The current ALS law is like an umbrella in a hurricane: theoretically it covers you, but you end up wetter than when you started.