Xiaomi Fails to Fix HyperOS Error on Phones with Altered Firmware

Published on January 26, 2026 | Translated from Spanish
Image showing a Xiaomi mobile phone with a black screen or stuck on the boot logo, symbolizing the boot failure after updating to HyperOS.

Xiaomi Does Not Fix HyperOS Error on Phones with Altered Firmware

A serious problem affects owners of the Redmi Note 13 Pro and POCO M6 Pro models who tried to switch to HyperOS based on Android 16. 🚫 The system fails to boot, leaving the phone completely unusable after applying the new software version. This setback specifically impacts devices marketed outside official channels, which had a global version of the system installed without the manufacturer's authorization. Xiaomi has stated that it does not plan to distribute an update to fix this issue, condemning these devices to a lock with no apparent solution.

Root Cause: Manipulated Firmware

The origin of the conflict lies in the modified firmware. Unauthorized distributors frequently load global versions of MIUI or HyperOS onto phones initially designed for markets like the Chinese one. This procedure, known as reflashing, changes the system partition and other critical low-level components. When the official OTA update arrives and the user installs it, the flashing process clashes with the previous alterations. The result is an incompatibility that blocks the operating system from loading, trapping the device in a reboot loop or a blank screen. 🔄

Consequences of unofficial firmware:
  • Alteration of system partitions and essential components.
  • Irreversible conflict when installing the official OTA update.
  • The device does not boot, remaining on a black screen or loop.
Buying a phone with a supposed bargain can end up costing more when the update turns your device into a technological paperweight.

Limited Options to Recover the Device

With no official patch available, the alternatives to revive the phone are technical and carry risks. The most commonly used method involves using the Mi Flash Tool to manually reinstall the correct official firmware corresponding to the model and its region of origin. This method, called flashing via EDL (Emergency Download Mode), requires special Xiaomi account permissions that a common user does not usually have. Another option is to flash a custom or unofficial ROM, but this action voids the warranty and can generate new stability and security issues. The situation highlights the risk of purchasing devices with altered software outside authorized channels. ⚠️

Recovery methods and their downsides:
  • EDL flashing with Mi Flash Tool: Requires Xiaomi account permissions that are hard to obtain.
  • Install custom ROM: Voids the warranty and may introduce instability and security flaws.
  • There is no simple solution or one provided by the manufacturer.

Final Reflection for the Buyer

This incident underscores the importance of purchasing devices through official channels and with the original software intact. Saving a few euros initially can lead to a total loss of the device when a major system update arrives. Affected users now face complex recovery processes with no guarantees of success, serving as a warning for future purchases. Xiaomi's decision not to intervene reinforces that the ultimate responsibility lies with the origin of the device's software. 📵