SpaceX Offers Free Starlink Gen 2 Router to Legacy Users

Published on January 09, 2026 | Translated from Spanish
Comparative photograph showing the first-generation Starlink router, rectangular and flat, next to the new Gen 2 model, with a cylindrical and compact design, on a table.

SpaceX Offers Free Starlink Gen 2 Router to Legacy Users

SpaceX has launched a renewal program for its most veteran customers. The company announces that users still operating with the initial hardware of the satellite internet service Starlink can request a second-generation router at no cost. This move aims to modernize the home experience without complicating logistics for the user, as there is no need to return the old equipment. 🛰️

Total Redesign and Internal Improvements

The physical change between generations is noticeable. The first Starlink router has a rectangular and flat format, with Ethernet ports included in the casing. In contrast, the Gen 2 router adopts a more modern aesthetic with a cylindrical and compact shape. A key difference is that the LAN ports now require a separate external adapter. Internally, the device integrates a more advanced Wi-Fi system, promising to expand coverage and handle multiple simultaneous connections more efficiently.

Main changes in the new router:
  • Design: Changes from rectangular and flat to cylindrical and compact.
  • Wired connection: Ethernet ports are no longer integrated; they require an optional adapter.
  • Wireless performance: Renewed Wi-Fi system to cover more area and connect more devices without losing speed.
SpaceX seems to prefer that its old routers rest in a drawer rather than a landfill, a strategy that avoids managing waste.

How to Access the Free Upgrade

The process to obtain the new hardware is straightforward. SpaceX identifies eligible users and sends them a notification, either through a message in the Starlink app or via email. The request is managed from the user's personal account, in the equipment section.

Steps to request the Gen 2 router:
  • Check the notification in the Starlink app or the email associated with the account.
  • Access the equipment management section within the personal account.
  • Confirm the current shipping address so SpaceX can send the new router.
  • Receive the equipment at no cost; no need to change the service plan or adjust complex configurations.

A Beneficial Strategy for Everyone

This initiative represents a smart move by SpaceX. By not requiring the return of the old router, the company saves on costs and complexity of reverse logistics. For the user, the benefit is clear: they receive a new device that can improve their home connection. In the end, it's a win-win situation: the customer upgrades their equipment, and the company optimizes its resources and strengthens its image. 🚀