Solution to the Communication Interruption on the Bamboo HMS Printer_0300-2200-0001-0007

Published on January 06, 2026 | Translated from Spanish
Technical diagram showing the connection between the main control board and the secondary TH board in a Bamboo 3D printer, with a flat cable highlighted in red to indicate the common failure point.

Solution to Communication Interruption in Bamboo HMS_0300-2200-0001-0007 Printer

A recurring problem faced by users of the Bamboo 3D printer with the specific model code HMS_0300-2200-0001-0007 is the interruption in data dialogue between the main control board and the head secondary board (TH board). This disconnection causes malfunction in critical components such as the hotend, cooling fans, and temperature sensors, stopping or ruining prints. Fortunately, the origin is usually more mundane than complex. 🔧

Diagnosis of the Communication Problem

The signal loss between the two essential boards of the printer commonly manifests as heating errors or fan inoperability. The core of the issue almost always lies in the connection cable that serves as a bridge between both units. This component can fail due to natural wear from repetitive head movement, a loose connection from installation, or, in less frequent cases, visible physical damage. Identifying this cause is the first step to restoring full functionality to your 3D printing equipment.

Main Causes of the Failure:
  • Defective or Worn Cable: Constant head movement can damage the internal conductors of the flat cable, cutting data and power transmission.
  • Incorrect or Loose Connection: An imprecise initial assembly or accidental disconnection during maintenance can interrupt electrical contact.
  • Damage from Stress or Corrosion: Exposure to extreme temperatures, forced twists, or contaminants can degrade connectors and cables.
A simple loose cable is, in most cases, the culprit behind this seemingly serious communication failure. It's a reminder that complex causes aren't always the issue.

Step-by-Step Repair Guide

Resolving this issue does not require specialized tools in most cases. By following a methodical process of inspection and verification, you can return your Bamboo printer to optimal operating condition and maintain the efficiency of your 3D printing projects.

Troubleshooting Procedure:
  • Initial Verification and Safety: Turn off and completely unplug the printer. Carefully access the inside of the head to locate the cable connecting the main board to the TH board.
  • Visual and Physical Inspection: Thoroughly examine the cable along its entire length. Look for evident signs such as breaks in the sheath, exposed conductors, burns, or corrosion on the connectors. Ensure both ends are firmly seated in their sockets.
  • Reconnection or Replacement: If the cable appears intact, disconnect it and reconnect it firmly to ensure optimal contact. If damage is found, replace it with a new cable compatible with your Bamboo model.
  • Final Test and Restart: Once the intervention is complete, connect the power and turn on the printer. Perform a system restart and monitor if

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