Solution to HMS_0700-0101-0001-0002 Error on Bamboo Printers

Published on January 06, 2026 | Translated from Spanish
Technical diagram showing the interior of the Bamboo print head with filament stuck in the extruder, maintenance tools, and AMS sensor location

Solution to error HMS_0700-0101-0001-0002 on Bamboo printers

When your Bamboo Lab printing equipment displays the error code HMS_0700-0101-0001-0002, it is alerting about a critical interruption in the material supply. The AMS system has identified a possible filament fracture inside the feeding mechanism, specifically in one of the slots of the print head. This situation requires immediate attention to avoid greater damage to the components 🚨.

Diagnosis and filament extraction process

The first fundamental step is to suspend any active printing job and proceed with opening the protective cover of the print head. A thorough visual inspection will allow locating the piece of material stuck in the extruder area. Precision during this operation is crucial to not affect the internal sensors and guides.

Steps for safe extraction:
  • Use precision tweezers with fine tips to carefully grasp the fractured filament
  • Apply gentle and constant traction in the direction opposite to the feed
  • Meticulously verify that no residual particles remain in the duct
Well-maintained filament is the foundation for consistent and high-quality prints

System reset and preventive measures

After completing the thorough cleaning of the affected area, it is time to reactivate the printer and execute the material loading procedure to confirm that the flow has normalized. Preventing future incidents involves adopting proper filament storage and handling practices.

Recommendations to avoid recurrences:
  • Store rolls in airtight containers with desiccants to control humidity
  • Perform periodic checks of the AMS mechanism tension according to manufacturer parameters
  • Visually inspect the filament before each print to detect abnormal fragility

Final considerations on preventive maintenance

The error HMS_0700-0101-0001-0002 serves as a reminder that even the most reliable materials can exhibit unpredictable behaviors. Establishing a regular maintenance routine and understanding the early warning signals from the AMS system are fundamental aspects to maximize the productivity of your printing equipment. Proactive attention to these details will save you interruptions and ensure optimal results in your projects 🛠️.