Solution to HMS_0300-4000-0001-0001 Error on Bamboo Printer

Published on January 05, 2026 | Translated from Spanish
Technical diagram showing the location of the acceleration sensor in the Bamboo print head with connection and related component indicators

Solution to HMS_0300-4000-0001-0001 Error on Bamboo Printer

When your Bamboo printer displays the code HMS_0300-4000-0001-0001, you are facing an anomaly in the print head acceleration sensor, an essential component to ensure fast and precise movements during the 3D printing process. This failure can interrupt your jobs and compromise the dimensional quality of the produced parts 🚨.

Initial Problem Diagnosis

Start by thoroughly examining the electrical connections of the print head, as loose or deteriorated cables frequently cause interference in the sensor signal. Check that there are no mechanical obstacles restricting the free movement of the head along the axes. If the error persists, a complete system restart followed by installing the latest available firmware version can correct software inconsistencies affecting the sensor.

Basic Verification Steps:
  • Visual inspection of all connectors and cables of the print head
  • Cleaning of the mechanical structure to remove possible physical blockages
  • Complete power restart and official firmware update
A properly functioning acceleration sensor is the difference between perfect prints and catastrophic failures in complex 3D projects.

Advanced Resolution Procedures

When basic solutions do not eliminate the error, access the printer's maintenance menu to perform a manual sensor calibration. In more critical situations where the component is physically damaged, replacement of the sensor by specialized technicians becomes indispensable to prevent collateral damage to other machine systems.

Advanced Level Actions:
  • Execution of calibration routines from the internal control panel
  • Contact with authorized technical service for professional diagnosis
  • Replacement of the acceleration sensor with a certified original unit

Final Considerations

Maintaining a detailed record of all configurations and modifications performed will allow you to track the origin of future issues. Although modern sensors are extremely sensitive, their proper functioning is fundamental to fully leverage your 3D printing equipment's capabilities. Technology can be temperamental, but with the right approach, you will always find the solution 🔧.