Solution to E13 Error in Bamboo Printers: Firmware Conflict

Published on January 08, 2026 | Translated from Spanish
3D Bamboo printer displaying screen with error code E13 on its interface, next to a computer with the official firmware download page open

Solution to Error E13 in Bamboo Printers: Firmware Conflict

When your Bamboo printer displays the dreaded E13 code, it is indicating a compatibility issue or conflict in its firmware system. This situation usually manifests after interrupted updates or when combining software versions that were not designed to work together. The device's protection mechanism identifies these inconsistencies and automatically stops operations to prevent possible hardware damage. 🚨

Diagnosis of the Installed Version

The first fundamental step is to thoroughly verify what firmware version your equipment currently has. Access the printer's main configuration menu and locate the system information. If you detect that the version does not match the latest available on Bamboo's official website, it will be necessary to proceed with the corresponding update. It is crucial to confirm that there are no previously incomplete updates, as these aborted processes represent a common cause of the E13 error. 🔍

Essential Steps for Verification:
  • Access the device configuration menu via the touch screen or physical buttons
  • Locate the "System Information" or "Firmware Version" section
  • Note the current version number and compare it with the one available on Bamboo's official portal
Prevention is always better than the cure: keeping the firmware updated avoids 80% of compatibility errors

Safe Update Procedure

To perform a correct firmware update, download the files exclusively from Bamboo's authorized support page, meticulously verifying compatibility with your specific model. Follow the provided instructions step by step without interrupting the process under any circumstances, keeping the printer connected to a stable power source throughout the operation. If the E13 error persists after the update, perform a complete factory reset and reinstall the firmware from scratch to eliminate any residual system conflicts. ⚡

Critical Recommendations During the Update:
  • Download firmware only from verified official sources
  • Maintain constant power supply throughout the process
  • Do not turn off or disconnect the printer until completion

Final Considerations and Prevention

Modern 3D printers like Bamboo have complex systems that occasionally exhibit unexpected behaviors. The E13 error acts as a protection mechanism that, although frustrating, prevents major damage to hardware components. Keeping your equipment with the latest firmware updates and following established procedures significantly minimizes the occurrence of these setbacks, ensuring optimal and prolonged operation of your device. 🛠️