Solution to E15 Error in Bamboo Printers: Wi-Fi Connectivity Issues

Published on January 08, 2026 | Translated from Spanish
Bamboo printer displaying error code E15 on LCD screen next to intermittent Wi-Fi signal icons

Solution to Error E15 on Bamboo Printers: Wi-Fi Connectivity Issues

When your Bamboo printer displays the E15 code, it is experiencing difficulties maintaining communication with wireless networks or cloud services. This issue usually appears during remote prints or synchronization processes, indicating that the data flow has been interrupted. 🔌

Initial Connection Diagnosis

The first step involves performing a thorough verification of your network infrastructure. Check that the router is operational and that other devices connect correctly to the same network. Ensure the printer is within the optimal coverage range and away from possible sources of interference such as microwaves or cordless phones.

Basic Verification Steps:
  • Confirm proper router operation and connection of other devices
  • Verify that the printer is within adequate Wi-Fi signal range
  • Consider switching from 5 GHz band to 2.4 GHz for better compatibility
Network connection stability is essential for the proper functioning of smart devices like Bamboo printers.

Wireless Configuration Reset

If the problem persists, proceed to completely reconfigure the wireless connection. Access the device's settings menu and delete the stored network profiles. Manually enter the access credentials, paying special attention to the correct spelling of the password and selection of the appropriate security protocol.

Reconfiguration Procedure:
  • Delete existing network data on the printer
  • Manually re-enter Wi-Fi credentials verifying the password
  • Restart printer and router to establish a clean connection

Advanced Solutions and Additional Considerations

When basic solutions do not resolve the E15 error, explore more specific alternatives. Temporarily connecting via Ethernet cable helps rule out issues exclusive to the wireless signal. Check the status of the Bamboo server on its official page, as temporary service interruptions can cause this error code.

Firmware update represents another effective solution, especially if new security protocols have been implemented on your network. Perform this update preferably via wired connection to avoid interruptions during data transfer. 📡

Remember that these connectivity issues are common in environments with complex network infrastructures, and methodically following these steps will allow you to efficiently restore full functionality to your Bamboo printer. 🖨️