Right of Withdrawal in Artistic Training Courses: How to Cancel Your Enrollment Within 14 Days
For students of 3D design, animation, virtual reality, and digital artistic disciplines, knowing the right of withdrawal is essential when enrolling in courses at private schools. This right, established in the General Law for the Defense of Consumers, allows you to cancel any educational service contract within a period of 14 calendar days without needing to justify the decision, offering crucial protection during the reflection period. ⚖️
What is the Right of Withdrawal in Artistic Training
The right of withdrawal is a basic legal protection for consumers who contract services at a distance or away from the commercial establishment. In the context of training in digital arts and design, it applies when you enroll in courses for 3D, 2D animation, modeling, or VR development without having physically visited the school's facilities or through online contracting. This right offers a reflection period of 14 calendar days from the signing of the contract or delivery of the service. 📝
Key Features of the Right of Withdrawal:- 14 calendar day period from the date of contracting
- Applicable to services contracted at a distance or away from the establishment
- Does not require justification for the cancellation reason
You can get a refund of money paid, even if you have already started the course, without justifying the reason
How to Properly Exercise Your Right to Cancel
To exercise the right of withdrawal effectively, it is crucial to follow the legally established procedure. The cancellation must be requested in writing, preferably using a method that provides proof of sending and receipt such as a burofax, email with read receipt, or certified letter. The communication must include complete identifying information and a clear statement of the intention to withdraw from the contract. 📨
Steps to Exercise the Right of Withdrawal:- Prepare written communication before the 14 days expire
- Use a method that provides proof of sending and receipt
- Include personal data and details of the contract to be canceled
Protection Even After Starting the Course
One of the most important aspects of this right is that it remains valid even if you have started the course. Many artistic training schools try to argue that once classes have begun, the right of withdrawal disappears. However, the law is clear: you can cancel within the legal period even if you have attended some sessions or accessed online platforms, with the right to a full refund of amounts paid. 🎓
Situations Where the Right of Withdrawal Applies:- Online contracting of 3D software or animation courses
- Enrollments made by phone or away from the educational center
- Contracts signed at fairs or events away from the establishment
What to Do If the School Refuses to Accept the Withdrawal
When an artistic training school refuses to recognize the right of withdrawal or to refund the amounts paid, the student has immediate legal recourse. The first action should be to file a formal complaint with the corresponding Municipal Consumer Office, providing all documentation proving the contract and the exercise of the right within the legal period. These institutions can mediate in the