Analysis of the negative response to Coca-Cola's Christmas ad

Published on January 05, 2026 | Translated from Spanish
Comparative chart showing negative engagement metrics on social media between Coca-Cola's current Christmas campaign and its previous editions, with highlighted comments from dissatisfied users.

Analysis of the Negative Response to Coca-Cola's Christmas Ad

Social media metrics reveal a concerning phenomenon for the iconic brand: its latest Christmas campaign has sparked unprecedented massive rejection compared to its historical advertising efforts. 📉

Deviation from Traditional Elements

Viewers have expressed their discontent with the total absence of symbolic components that defined the brand's festive identity for decades. Replacing these elements with a generic narrative has caused a loss of emotional connection with the target audience.

Main Absent Elements Criticized:
  • The iconic red delivery trucks
  • The central figure of Santa Claus interacting with families
  • The classic winter settings with snow
"When you remove the symbols that generate nostalgia, you lose the soul of your Christmas campaign" - Emotional Marketing Expert

Impact on Brand Perception

Experts agree that, despite maintaining high production standards, the commercial lacks the distinctive emotional essence that characterized the brand. This disconnect has generated adverse reactions even among the most loyal consumers.

Identified Consequences:
  • Decrease in positive engagement on digital platforms
  • Questioning of the effectiveness of the new creative approach
  • Loss of positioning as a Christmas symbol

Final Reflections on the Case

Coca-Cola's 2023 Christmas campaign appears to have lost its way by abandoning the elements that made it a cultural reference for generations. This case demonstrates the importance of maintaining emotional coherence in seasonal branding strategies. 🎄