AMS Extruder Motor Error: Diagnosis and Solution

Published on January 05, 2026 | Translated from Spanish
Close-up photograph of an open AMS (Automatic Material System) module from a 3D printer, showing the filament path, drive rollers, and sensor, with a screwdriver and compressed air nearby for maintenance.

AMS Feed Motor Error: Diagnosis and Solution

When your 3D printer reports an error code related to the feed motor of the AMS (Automatic Material System), it is generally indicating a mechanical problem, not an electronic one. This message alerts that a specific slot has encountered an anomalous resistance when trying to move the filament, forcing a safety stop to protect the internal components. 🛑

Understanding the Root of the Problem

The error occurs because the AMS module detects that the torque required to feed the filament exceeds normal parameters. In the vast majority of cases, the cause is a physical blockage in the material path, which prevents its free flow. Rarely is it a failure of the motor itself. Identifying and resolving this obstruction is key to resuming printing.

Initial Steps to Locate the Blockage:
  • Identify the Culprit Slot: Check the printer's interface or Bambu Studio software to know exactly which AMS bay is reporting the failure. This is the first crucial piece of data.
  • Gentle Manual Extraction: Remove the spool from that slot and try to gently pull the filament from the end that connects to the PTFE tube. If you feel unusual resistance, it's a clear sign of a jam.
  • Visual Inspection of the Path: Disconnect the PTFE tube from the AMS module and thoroughly examine the entire filament path. Look for broken fragments, filament wrapped around the motor shaft, or plastic shavings that may be obstructing the sensor or rollers.
An AMS with a "bad temper" that refuses to use a color usually has a physical cause, not a software one. Patience and a good cleaning are your best allies.

Thorough Cleaning and Verification Procedure

If the manual extraction was smooth, the problem might be more subtle. Often, dust buildup, small filament residues, or a spool that doesn't spin freely are to blame. Meticulous cleaning can restore functionality to the system.

Maintenance Action List:
  • Cleaning with Compressed Air: Use compressed air to thoroughly blow out the affected slot. Focus on the drive rollers area and the filament sensor area, where dust tends to accumulate.
  • Spool Verification: Ensure the spool spins effortlessly on its holder and that the filament is not tangled or crossed, which would create additional tension.
  • Reinsertion and Testing: Manually insert the filament until the rollers grip it. Then, from the printer's menu, run the load or unload function specific to that AMS port to test its operation.

Final Actions and Persistent Resolution

If the error persists in the same slot after cleaning, it's time for software actions. An AMS system restart from the printer's settings menu can recalibrate its sensors and clear any erroneous state in memory. Consider this step as a "diplomatic reset" for the module. Ultimately, this step-by-step diagnostic process—from physically identifying the jam to cleaning and restarting—covers the vast majority of feed motor failure cases, restoring harmony to your printing station. ✅